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  • Report:  #287149

Complaint Review: IQ Derma / Intelligent Beauty

IQ Derma / Intelligent Beauty IQ Derma doesn't disclose facts - you sign up for a membership that costs $95.00 every 2 weeks without authorization Valencia California

  • Reported By:
    Reston Virginia
  • Submitted:
    Tue, November 27, 2007
  • Updated:
    Tue, November 27, 2007

I ordered a face moisturizer and wrinkle cream from the web site because it said free trial - just pay shipping for $3.95. I received the item and there was no information telling me that I signed up for a membership. This membership charges the credit card I used for the shipping, $95.92 every 2 weeks and keeps sending me a box of something new. I never any other products and noticed by account was charged almost $200 this month. I called the customer service number and they said if I return the items, they will reimburse me and they cancelled my membership. I changed my account number just in case. To summarize: there was no "fine print" on the web site or with the products. Frightening experience.

Tara
Reston, Virginia
U.S.A.

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