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  • Report:  #321246

Complaint Review: IQDerma

IQDerma Beware of the Fine Print!!! Vallencia California

  • Reported By:
    Dearborn Michigan
  • Submitted:
    Wed, March 26, 2008
  • Updated:
    Wed, March 26, 2008
  • IQDerma
    29516 Livingston Ave.
    Vallencia, California
    U.S.A.
  • Phone:
  • Category:

I clicked on the IQ Derma ad that popped up while on another web site. It offered their product for a "free" trial period. All I had to pay was S&H. When I got my credit card statement, they had billed me $95! See, unless you let them know you don't want their product after 30 days, they automatically sign you into their "club" and will bill you. I'm still not quite sure if they planned to send me more products every month because I immediately canceled when I saw my bill.

The problem is, I never saw on their ad or web site or when I was ordering that unless I called them AND sent the product back, I would be billed all that money. I am not a novice internet shopper and I know that sometimes that is how it works, but I swear I never saw anything that said I had to return the product or I would be billed. Beware of the fine print!!!

Sue
Dearborn, Michigan
U.S.A.

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