Complaint Review:
IRON-ONS"R"US
I present the following questions to this site:
Question 1:
I wanted to order the below item:
New Orleans Saints Angry Saint Iron on NFL Football Sports T Shirt Transfer N2373
Price: $1.99
Dark - For Dark Colored Garments
Size: 8" X 8"
Quantity:
However, this is what I found on you from Scam Informer and Site Jabber:
www.Iron-onsrus.com
Iron-onsrus.com doesn't actually exist or deliver products or answer phone calls but is very good at charging your credit card Internet, Internet
19th of Aug, 2011 by User120286
Do not use this website. It is fraudulent and a scan. I ordered 7 iron on transfers via the website, my credit card was charged the same day. I received a confirmation email stating that my order was awaiting fulfillment. 2 weeks later, the status has not changed and the only telephone number listed for customer service is a busy signal and the reported mailing address listed is a bank in St. Paul Minnesota. Took the money and ran.
Submitted an order and paided through Paypal on 6/4/11. Hadn't recieved any update on order status by 6/14/11, which their website said was still being filled. Called their website listed phone number - get a recording stating that number is not available. Registered a Paypal dispute. Within 30 mins this place had refunded the Paypal payment, deleted the account I created to place the order in the first place, and left a message with the Paypal dispute that they sent the order to my address and it was returned (all in 1 week time apparently) because I had put in the incorrect address with the order and that I shouldn't do business with them again. Sorry guys, I have the hard copy of my order placed with you and the shipping address is correct. As for doing business with you again... I recommend NO ONE DO BUSINESS WITH YOU EVER!!! YOUR A SCAM!!!
Where is your business location, address and true phone number? And are the above claims true?
Site's Response:
From: IRON-ONSRUS.COM <irononsrus@yahoo.com>
To: "xxxxxxxxx@yahoo.com"xxxxxxx@yahoo.com> (((REDACTED)))
Sent: Sunday, January 1, 2012 1:18 PM
Subject: About ordering
Hello Don, the claims that you have seen on all the scam sites are not true at all. The people posting these claims are competitors trying to wreck our business. We ship our products out within 24-72 hours after orders are placed. You can also check out our Bizrate rating as well at: http://www.bizrate.com/ratings_guide/cust_reviews__mid--223822.html we are active on bizrate and is the only review site that we use. Our address is: 427 S. Snelling Ave, Saint Paul, MN 55105 and phone: 1-855-476-6667
Thanks, IRON-ONS"R"US
Question 2:
If your shop is in Saint Paul, then since I live here also can I come in and visit?
Question 3:
On google your address depicts a house, I live on Randolph and West 7th, if you have the following 3 iron ons below, can it be arranged for me to pick up and pay you cash? I want:
1. Quantity 2
New Orleans Saints Angry Saint Iron on NFL Football Sports T Shirt Transfer N2373
2. Quantity 2
New Orleans Saints Helmet Iron on NFL Football Sports T Shirt Transfer N590
3. Quantity 2
New Orleans Saints Logo Iron on NFL Football Sports T Shirt Transfer N591
Site Comletely shut down their website afterwards.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.