Ironwood Labs Cash personal check # 3408 for $ 45.85 did't send product nor will send me a refund Milford , Connecticut
Sent personal check#3408 for $45.85 for health supplement product, Ironwoods Labs cash check on 18 August 2010. Product never received.
TelephonedIronwoodsLabs 203-567-1209 on 14 October 10 @ 12:15 P.M. ESTtalked to Brandy (Operator # 134) gave the following:
Customer ID# 1104178, Verified address,informed me refunded will be mailed within 45 days.
45 days expired
Telephoned Ironwoods Labs 203-567-1209 6 December 10 @5:12 PM EST talked to Mary (would not provide operator number) gave the following:
Customer ID# 1104178, verified address stated refund check sent out, returned because it was sent to Bluemont Virginia,zipcode. Verified address again to opererator, she forward situation to supervisor to re-issue refund check..... informed me refund check will be received faster than 45 days this time.
30 days expired
Telephone Ironwood Labs 203-567-1209 5 January 2011 1:45 P.M EST talked to Natashua (Operator # 141) gave the following: Customer ID# 1104178 , verified address stated no refund check sent according to current records, stated supervisor will call to resovle issue with in 48 hours.
I told operator if this is not resolved in 48 hoursincident will be reported toUnited States Posal Inspector for investigation.
Note : Would like to sue company as much a current law would allow for its bad business practices,any attorneys up for the challenge?