ISGN Solutions, Inc FISERV Lending Solutions Assigned Appraisal Order and will not pay for the appraisal. Internet
On September the 7th at &:30 pm I accepted an appraisal order. On Monday September 9th the report was completed and I could not deliver through their GAS plug in. I left 5 messages in the vendor managementvoice mail as no human would anwser the phone. I called back and was transfered from their BPO dept to the Appraisal deptartment. I spoke with IT they told me to speak with vendor managment. I have enclosed the emails. The state the order was reassigned, after I completed the appraisal and drove 45 min from the office and completed the report. I never recieved acknowledgement that they reassigned.
I have attaced the emails back and forth.
Hi,
I got a response from the processing team stating that someone from your office called to inform them that you do not do this type off drive by. Thats why the order was re-assigned. I investigated the order and I see that they are talking with evidence(order notes as on 09/05/2012) which states that you called and declined the order.
If you have future more questions regarding the above order please call the 1-800 # dialing the extension 4105.
Thanks and Regards,
Manuel
Robert S | Analyst - Vendor Management
Office 800-842-8423 Extn:4030 option 9| Fax (866) 487-8319
Vayu Block, Salarpuria GR Tech Park, Whitefield | Bangalore 560 066
Email manuel.robert@isgn.com|
www.isgn.com
Intelligent Solutions. Getting Noticed.
They appear to have problems within their office. I did not receive the order until 09/07/2012. How can I decline before assigned.