Complaint Review: Island dinette and Wicker

On april 15, 2002 went to the Island Dinette Wicker store. My salesman was Lou. I bought a love seat, chair, pads for both and a table.

Was told 2-4 weeks for delivery. In July I questioned where it was . Was told "having trouble with manufacturer. Take the floor model and when your new stuff comes in we will switch.

Was told a few more weeks. It is now September 23, 2002 and I still have the same set with the dirty pads. The set I took was not even what I ordered.

I went back a few weeks later and boought another chair (floor model again) and was told they were giving me the pad on the house when my original order came in. I am discusted and hurt at the BS that went on here.

I do NOT have what I want and I have a set on my porch missing a pad on one chair. How this place stays in business is a mystery. I want my new pads and the set that I ordered.

Joanna
Syosset, New York