Complaint Review: It's Just Lunch

Earlier this year I paid $2800 to register with It's Just Lunch for a 6-month term. It is quite a bit more expensive than similar services; however, I was assured that for this premium price I would receive a premium service. Nothing could be further from the truth.

Be assured that I'm not a young person nor am I naive. I know that little is guaranteed in life, and I certainly know that love and deep relationships are not guarantees. But what I did expect -- and did not receive -- was an effort commensurate with the $2800 I paid.

First, and most important, is the price. For $2800 I was told that I would be assigned an experienced "Coach". Instead for $2800 I received someone who had very little life experience and zero proactivity.  I've since been assigned a new "Coach" with no better results. It's Just Lunch sells itself as a premium service where "you get what you pay for." I've paid $2800 and have received little in return. These so-called coaches haven't given me even a grain of useful advice. 

Second is the fact that they are not remotely as proactive and engaging as they promised they would be. The only reason I have had the two arrangements I've received is because I followed up with them tenaciously.

Third is their complete inability to correctly profile in a manner that would result in even the remotest chance of compatibility.  I am a 48-year-old woman with 5 grown children. I enjoy getting out but I'm not an athlete. I was married but my husband passed away a year ago after a very long illness.

The most recent "match" was with a man who was never married, has no kids, is extremely athletic, and enjoys golf and boating. That date never happened.

Prior to that was another man who, again, has never been married, has no kids -- but wants to have kids. Are they serious? I am 48-years-old with 5 grown children. I don't want more children. How could that possibly be a match.

And, shocking as those two choices may sound, the one date they did arrange was an even greater train wreck of incompatibility.

Fourth, on a recent "match" I was going to have to drive an hour just to meet my date. I'm not old-fashioned, but it isn't much of a match if the woman has to drive an hour -- to an unfamiliar town -- just to go on a dinner date.

I'm not a naive person.  I know that love was never guaranteed -- not in life and not in a dating service. But this premium service has not remotely lived up to it's premium pricing.

These folks are either in the game of committing fraud or they are so disorganized as to be unable to live up to their promises.  Be very wary before you part with your hard earned money.