ITA-MOTO EMOTO UK refuse to refund money + sent wrong item Internet
This company is going out of business, scamming people along the way. I fell victim to it, as well as others. You can also read this forum entry:
http://www.mvagusta.net/forum/showthread.php?t=30886&highlight=emoto
In one of the rare and short responses to my repeated inquiry, I got this answer: "Forget it, the company is now closed"
There is no phone number to call of course. Very frustrating experience!