Complaint Review: iTalk Wireless iTalk LLC

i'm driving and my droid is low on battery as usual, and needed a new car charger. i see this verizon wireless store, and pull into the parking lot. as im walking in i see something under the verizon logo that says something like italk wireless, premium reseller. i had no idea what that meant, but i assumed they had a car charger.

i go inside and no one is there. every time i go into verizon i have to wait, but this place was empty. so i look around for the car charger and this guy walks out from the back of the store. he helps me find the right charger and i ask him how much it is. he tells me 34.99. I couldn't believe it. I told him I got my last one at the other verizon wireless a couple months ago and it was only like 20 bucks. He said that these ones were better, but i needed one so i thought i'd get it. i asked him what the return policy was so I could go check the other verizon wireless store to make sure i didn't have my prices mixed up. the guy tells me i only have 3 days to return and i'll get taxed a 25% restocking fee. I couldn't believe what i was hearing.

So i'm second guessing this as the guy is ringing me up, and he had to ask me my address and all my information. i asked the guy why it wasn't on my account and he said he had to enter it in manually. i told him i didn't want to give my information, i just wanted to check out. the guy told me i had to give my address because if i wanted a refund, it would only come as a check. i told the guy i was paying with a credit card, but he said i would still get my refund as a check. i was in utter disbelief.

then this guy tells me my total is 40.00! I told the guy that doesn't make sense. how is there $5.00 of taxes. He said that was how it rang up. i didn't want to give the guy a hard time, but i asked him to explain to me again how much the charger was and why the total price was nearly 15% more when tax is about 8%. He tells me there are two taxes. Sales taxes and a green tax of like $2.50 or something. I told the guy to forget it, and just left.

first thing i did when i get home is search italk wireless, and find out im not the only to deal with these scam artists. i feel bad for the cashier, but this is ludicrous. i can't believe verizon lets them put the verizon logo on their stores. no wonder no one else was in the store.