Complaint Review: Italo Jewelry

While surfing Facebook I come across a paid ad, advertising beautiful imitation white sapphire rings.    I click onto their website and proceed to order.   At the bottom of each page is a timer.  Their is "sale" for Vetern's Day and you get a 30% discount if you order within 5 minutes.  The timer running. So I placed a 200.00 order through their paypal service.  Thinking it was "safe".

Three hours later I click back onto the Facebook page to show a friend the rings I ordered.  We found several complaints from a woman stating the pictures were fake and stolen from her and another women.  We then watch a video of a ring and realize the video is shot in a real Jewelry store with the jewelry stores name in the back ground kind of blurred out. I immediately called paypal to dispute the charge.  Thinking they were a added protection and thought wrong.  They said I had to contact Italo. 

When I made the purchase I received a email from Paypal for the purchase.  As a avid shopper the vendor will also send a email with a copy of your purchase and shipping info.  I received nothing from Italo. 

I sent a email to Italo stating I wanting to cancel the order. I received no response.  I have sent a total of 3 emails and disputed the charge with my credit card.  And still have received no response. This company is a scam.