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  • Report:  #331273

Complaint Review: Itsyourdomain.com (IYD) Interwise

Itsyourdomain.com (IYD), Interwise Completely abandoned, screwed up DNS and email forwarding, No response INTERNET

  • Reported By:
    Anaheim California
  • Submitted:
    Thu, May 08, 2008
  • Updated:
    Thu, May 08, 2008
  • Itsyourdomain.com (IYD), Interwise
    itsyourdomain.com
    Internet
    U.S.A.
  • Phone:
  • Category:

Itsyourdomain.com is my domain registrar for my business domain. I have email forwarding attached to my domain (a paid service) so all of my email is forwarded to a different account.

One day it just quits working. Only way to contact these clowns is by putting in a trouble "ticket". No response, another ticket, no response.

On my own I figured out that the forwarded email was being rejected by most servers as spam because IYD got on a spam list. Due to IYDs IP being interpreted as a spam nothing works.

Finally after about 2 weeks of getting no email and begin ignored by IYD I gave up and moved my domain and got hosting elsewhere.

Still have no response from IYDs tech support.

As an additional note, a similar problem occured about 4 months ago (which fixed itself after about 3 days). Same problem with IYD and getting no response. Finally after about 2 months I got an automatic form letter appologising for the delay while they were chainging to a trouble ticket system.

They suck.....

Steve
Anaheim, California
U.S.A.

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