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  • Report:  #1373482

Complaint Review: Ivan Solorzano /Elegant Granite

Ivan Solorzano /Elegant Granite Jessad Granite Took half deposit ($775) on 5/2, refuses to do work or return money Dallas Texas

  • Reported By:
    Carol — Lake Worth Texas USA
  • Submitted:
    Tue, May 16, 2017
  • Updated:
    Tue, May 23, 2017

 Met with Ivan Solorzano on May 2,2017 about granite counter tops install. Price was 1550, signed contract and gave deposit check for 775, installation to be done on Thur 5/11. Never showed finally got him to answer have been getting nothing but excuses and rescheduled multiple times. Now neither of these guys will answer texts or calls. I have told them am filing theft and fraud. Went to my bank, they said have to file with attorney general because of it being a check. This guy contacted me multiple times in the past yr looking for granite work, we finally decided to give him a try. Regretting that decision now as my entire remodel is behind schedule. Calling police now where property and theft took place.

2 Updates & Rebuttals


Douglass

Lancaster,
Texas,
USA

You have to file a police report

#3Consumer Comment

Tue, May 23, 2017

Please file a police report. He is currently out on bond for doing the same thing to others. If you file a police report it will be added to his current cases and will give him more jail time. You have to file a report. He has many priors and is listed on this site. 

https://www.dallascounty.org/services/public_access.php

 

FIle a police report.


Update on this Situation

#3Author of original report

Sun, May 21, 2017

Ivan and his crew came out to the property and the granite was installed. It looks good, we discussed the many issues that had happened since the measurement meeting, expectations, etc.  He did issue an apology and I will say that the final installed product is a good job.

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