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  • Report:  #1094036

Complaint Review: IvoryPro

IvoryPro refund Henderson Nevada

  • Reported By:
    acohoon21 — Wisconsin
  • Submitted:
    Wed, October 23, 2013
  • Updated:
    Wed, October 23, 2013

This company IvoryPro teeth whitening is a complete scam! I ordered a "risk-free" trial a couple months ago and was told I just had to pay for shipping. While I was STILL in my trial period I went to their website and on the main page there is a button that says "Easy Cancel". I went through all the steps to cancel and thought I was successful but was charged 94 dollars a few weeks later.

I called them and was told that in order to "properly" cancel I had to call. It says that nowhere on the website!! After about an hour on the phone they agreed to refund me but when I was refunded it was only for a portion of what I paid. 

Their customer service is absolutely horrible. All they do is repeat the same three sentences over and over...they cant refund you. They dont know how to even carry on a conversation. I hope I can keep some people from getting caught in their scam!!!!!

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