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  • Report:  #477136

Complaint Review: Iwebtrack.com - North American Analytics

Iwebtrack.com - North American Analytics Complete scam. Offer up free web tracking up to 100,000 hits than charges your credit card after 30 days. When you call to cancel you cannot get anyone in ANY department Internet

  • Reported By:
    Park Ridge Illinois
  • Submitted:
    Thu, August 06, 2009
  • Updated:
    Tue, July 06, 2010
  • Iwebtrack.com - North American Analytics
    Internet
    U.S.A.
  • Phone:
    877-493-2875
  • Category:

Yet another internet rip off. They have charged me every month yet every time I try to cancel you cannot get anyone to answer in any department. Who knows if their program works because you cannot get anyone in technical support to help you. They advertise first 100,000 pages free yet I have not had anywhere near that and they are charging me $39.95 a month for absolutely nothing. When I called the number that appears on my credit card statement you get a cell phone voice mail of some guy "Ron Rule" no one every answers. They are nothing more than crimimals. If you need to track your IP hits then just to to www.tracemyip.org It is free and they do not need credit cards and dont rip you off. SCUM SCUM SCUM

Jeff
Park Ridge, Illinois
U.S.A.

1 Updates & Rebuttals


Sara

Florida,
United States of America

iWEBTRACK NOT A SCAM

#2UPDATE Employee

Tue, July 06, 2010

iWEBTRACK is not a scam.

Customer support is available at 1-877-493-2875 Monday-Friday from 8-6pm EST. All voice mails will be return on the next business day. You can call or email support@iwebtrack.com to cancel your account. In order to avoid the full fee for any new subscription period, you must cancel the service BEFORE the new period begins.

We advertise the first 30-days OR 100,000 page views as free. Below are the terms and conditions customers must agree to before signing-up with iWEBTRACK:






Your card will NOT be charged at this time. Your credit card will only be charged 1) if your site exceeds one hundred thousand (100,000) page views within the first thirty days of activation of your account, OR 2) upon the conclusion of your free thirty (30) day trial period, whichever is sooner. Our billing system is simple and no contract is required. All billing is done on the second of the month for traffic received during the previous month. We accept MasterCard, VISA, and American Express. Cancellation is simple and easy. To cancel, simply call 1-877-IWEB-TRK or email support@iwebtrack.com to provide iWebTrack with your name and account number and to notify iWebTrack of your desire to cancel your account.


NOTE: The address you provide on this page must match the address where you receive your credit card statements for the card you've entered.



 Again, this is not a scam!

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