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  • Report:  #363992

Complaint Review: IWIN WHITENING

IWIN WHITENING- UNAUTHORIZED ACCOUNT CHARGES GLENDALE California

  • Reported By:
    Any City Iowa
  • Submitted:
    Mon, August 18, 2008
  • Updated:
    Wed, August 27, 2008

I have reported this company to the California and Iowa Attorney General's for the unauthorized charges applied to my checking account after the initial $4.99 charge. My story is the same as everyone else's that have complained about this company. My bank is in the process of filing a formal State of Iowa complaint with the Federal Banking Authority.

If anyone has a phone number for this company I would like it please. I am unable to locate one on the internet.

Thank you.

Teresa s
Any City, Iowa
U.S.A.

1 Updates & Rebuttals


Teresa s

Vinton,
Iowa,
U.S.A.

Advanced Bright/IWIN Whitening **HOW TO GET YOUR MONEY BACK**

#2Author of original report

Wed, August 27, 2008

As of today I am receiving a full refund of the $88.97 that they charged me for the bogus product!!! How did I do it? First of all I reported them to the State of Iowa and California Attorney General's offices by filing an official report. I then proceeded to also report them to the IRS... thru a mutual friend.

The best thing to do is to email them numerous times... they did respond to my emails which I found surprising. I received a package this past Saturday, 8/23/08 which was mailed on 8/11/08. I checked with the Post office and there is no way that a package takes 12 days from California thru the USPS. What they have done is used a postage meter in their office to put a particular date on the label and then hold on to it for at least 2-3 days before mailing it, therefore nulling and voiding their "must return within 15 days of date shipped." There is no way I would've had time to return the product to them within the 15 days.

Their email address is: support@advancedbright.com ... try emailing them.. .don't give up! It took me a total of 5 email exchanges to get the refund but I did get it!

Good luck!!

Teresa

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