IWINWHITENING / ADVANCED BRIGHT / CELEBRITY BRIGHT SCAM! ORDERED SAMPLE KIT... GOT CHARGED AN UNAUTHORIZED DEBIT OF $88.97 TO CHECKING ACCOUNT! Internet
This is a complete SCAM!!! I ordered some supposedly sample kit for teeth whitening @ $4.99. It came in the mail pretty quik. First thing I noticed was I was charged $5.99 instead. I thought wow if they're charging people an extra $1 they're making a killing! Not many are gonna be bothered about the buck. But I'll be D*#+!
A couple weeks later I'm checking my bank acct and these fools have illegally debited $88.97 from my acct! The bank says try to recoup first. They said they'll file a dispute against this company and advised me to take any and all measures to get my money back. I'm going to the media on this one! And an attorney if necessary!
Gg
Somewhere, North Carolina
U.S.A.
7 Updates & Rebuttals
Rbrown
Reno,Nevada,
U.S.A.
Banks call this a scam
#8Consumer Comment
Sun, July 12, 2009
What turns a company into a scam?
Could it be their adoption of unscrupulous business practices like, burying the truth in the fine print or hook the customer with a great promotion on the front end of the sale then gouge them on the back end with hidden fees and unrealistic return policies.
What if they are classified as a scam by your bank, like mine?
Celebrity Bight is on the bank's known scam list. They have a reputation for unscrupulous business practices, like to one listed above. When I spoke to my bank about the unauthorized charges and this company they knew all to well what had happen. The fraud investigator commented that they will go after your money with a vengeance and take as much as they can. I have seen this happen to many people.
I think it is great that employees (if they are real employees) can comment on statements. However, as much as you like to think you work for a reputable company, the truth is you don't. And that's not me saying it it's the banks of the United States.
BTW I'm not going to return anything either I spent enough money and time on this product.
Thank you.
Genix_billing
Glendale,California,
U.S.A.
Refund
#8UPDATE Employee
Fri, December 26, 2008
Our terms and conditions, which you can not order a free trial without agreeing to, state our billing policy very clearly. For a full refund, contact our billing department and request RMA number. Use the RMA to ship back unused product and you will receive your money back. Our refund policy is also very clearly stated. We have come across this post numerous times, yet no effort has been made for an actual refund. Please refrain from flooding such forums with negative propaganda aimed at lowering the reputation of an otherwise respected and law abiding company.
Genix_billing
Glendale,California,
U.S.A.
Refund
#8UPDATE Employee
Fri, December 26, 2008
Our terms and conditions, which you can not order a free trial without agreeing to, state our billing policy very clearly. For a full refund, contact our billing department and request RMA number. Use the RMA to ship back unused product and you will receive your money back. Our refund policy is also very clearly stated. We have come across this post numerous times, yet no effort has been made for an actual refund. Please refrain from flooding such forums with negative propaganda aimed at lowering the reputation of an otherwise respected and law abiding company.
Genix_billing
Glendale,California,
U.S.A.
Refund
#8UPDATE Employee
Fri, December 26, 2008
Our terms and conditions, which you can not order a free trial without agreeing to, state our billing policy very clearly. For a full refund, contact our billing department and request RMA number. Use the RMA to ship back unused product and you will receive your money back. Our refund policy is also very clearly stated. We have come across this post numerous times, yet no effort has been made for an actual refund. Please refrain from flooding such forums with negative propaganda aimed at lowering the reputation of an otherwise respected and law abiding company.
Genix_billing
Glendale,California,
U.S.A.
Refund
#8UPDATE Employee
Fri, December 26, 2008
Our terms and conditions, which you can not order a free trial without agreeing to, state our billing policy very clearly. For a full refund, contact our billing department and request RMA number. Use the RMA to ship back unused product and you will receive your money back. Our refund policy is also very clearly stated. We have come across this post numerous times, yet no effort has been made for an actual refund. Please refrain from flooding such forums with negative propaganda aimed at lowering the reputation of an otherwise respected and law abiding company.
Awfully
Crazy In,Iowa,
U.S.A.
Straight from the website
#8Consumer Comment
Wed, December 24, 2008
How the free trial program works!
Upon ordering you agree to pay the shipping and handling fees for the free trial supply. If you enjoy the product do nothing and 15 days after your order you will be billed using the same credit card you used during the free trial order. The monthly supply shipment consists of a 30 day supply of tooth whitening for $79.98 plus shipping and handling of $8.99. This will be shipped to you every month until you decide to cancel. To cancel call the support line at 1-866-440-7533 or email support@advancedbright.com
Genix_billing
Glendale,California,
U.S.A.
Advanced Bright Billing Department
#8UPDATE Employee
Tue, December 23, 2008
When ordering our product, you agreed to the terms and conditions which clearly state that if you do not cancel, you will be sent new supply of our product every month. If you have not used our product and wish to cancel your subscription, contact our billing department and they will assist you. You are eligible for a full refund after we have received back the unused product with an RMA certification number attached. We appologize for any misunderstanding.