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  • Report:  #1161929

Complaint Review: IYOGI

IYOGI = Alex Smith, salesman and Surender Gupta in India to receive the $500.00. SCAM of $500.00 for computer services forever, no yearly fee's. CALIFORNIA, AND INDIA California

  • Reported By:
    Charles — DANBURY North Carolina
  • Submitted:
    Mon, July 14, 2014
  • Updated:
    Tue, July 15, 2014

 Subject Alex Smith called and said he worked for Iyogi Customer Service and offered repair of my computer from now own for $500.00 one time fee. I would not have to pay the yearly fee's. Told to ship the money by Western Union to Surender Gupta in India. Money would be converted to 29,719.45 INR (rupee).

After sending the money decided it was scam and called Western Union and got the money stopped. 

1 Updates & Rebuttals


iYogi- Active Response Team

New York,
New York,

iYogi Technical Services

#2UPDATE Employee

Tue, July 15, 2014

Dear Charles,

 We are extremely sorry to hear about this. We would like to set the record straight that nobody from iYogi has called you and asked for any sort of money. They seem to be some sort of scammers trying to misrepresent iYogi in order to defame our name. We DO NOT call our customers unless they ask us to and we DO NOT have any tie ups with Western Union. We do not have any employee in our ranks by the names you have mentioned. This is a clear case of fraudulence where these people are trying to use a reputable company's name in order to lure the customers to give them their private information.

 We would sincerely request you to send us all the details you have about these people, like the phone no, location, email etc. We can try investigating from our end as it's a serious threat to our business if anything of this sort is happening. You can also send us your iYogi subscription details , if any. Our official email address is iYogicare@iyogi.com.

 We will be looking forward to your email.

 Thank you

 

 

Regards

ART

iYogi

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