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  • Report:  #1281826

Complaint Review: Izwy

Izwy Pandora items not authentic Shanghai, China Internet

  • Reported By:
    bsimpson — King George Virginia USA
  • Submitted:
    Sat, January 23, 2016
  • Updated:
    Sat, January 23, 2016

I received a Pandora bracelet and 5 charms from a company called Izwy in Shanghai, China.  I ordered the jewelry from a site I thought was in the UK

www.officialpandora.co.uk

When I received the jewelry, it is very cheaply made and not authentic.  3 of the charms were not what I ordered.

I sent emails and submitted a request on their site but still have not heard from them.  I told them I want to return the items and receive a refund.

Their site stated a 30-day no hassle return policy.

 

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