Complaint Review: J.D. Marvel Product

i ordered a pair of hearing aids from this company for my 82yr. old grandmother back on 09/27/02 i paied 22.95 my check has already went throw and no hearing aids so they have my money and i have no product ?

my aunt has ordered a pair on 10/03/02 and paid the same amount no hearing aids we call the phone number and all we get is to hold on for about 15 min. and it says "all of out rep. are serving other people at the time please hold on" then it picks up again and says "we are going to hang up right now and please try back later or check out our web page at www.jdmarvelproduct.com" thats all now what do we do from here please help me thanks, you can contact me via this report

thanks again

amy
yorktown, Virginia