Complaint Review: J. D. Marvel Products

On June 20, 2002, I wrote a check for $13.90 for a Super Mini Hearing Aid paid to the order of J.D. Marvel Products. The check was cashed within 7 days. I received a letter dated Sept. 6, 2002 stating that the delivery would now be extended to 4-6 weeks in addition to the time I had already been waiting since June 2002. It is now January 14, 2003 and I still have not received my order. I have called the company on several occassions, but no one answers at the number listed on the letter.

I will be calling the Better Business Bureau. This is incredibly bad business practice to have an order waiting for 7 months, but the check was cashed in only 7 days on the receipt of my order. Please be leary of this company!

Roland J.
Mercerville, New Jersey
U.S.A.