Complaint Review: J.D. Marvel Products

I placed an order for 3 pair of Tender foot slippers on August 16,2002. My check has already cleared the bank. Today's date of Oct. 9, 2002 I have tried numerous times to call and get status of order, never a representative to come to phone only recording to e-mail and have answer immediately.

This morning at 6:30 a.m I e-mailed for status. Now 7:00 p.m. still no response.I think this co. is out to take peoples money. Something needs to be done
should there have been a problem with order or any type of delay I feel any reputable co. would notify and would have representatives answering calls and not deceiving with stating response with e-mail in minutes.

Thanks for any help in this matter

Gail
Sardis, Mississippi