J.D. Marvel Products Inc. Cashed my cheque, no product sent, mail scam rip-off Hawkesbury Ontario
I sent an order form and cheque for 600 address labels on March 7th, 2003. My cheque was cashed on March 17th, but I still haven't received the labels. I've tried e-mailing the company three times, but the e-mail address on the order form seems to be invalid.
Having read some of the hundreds of complaints about this company on various web-sites (Canada and U.S), and the problems many consumers have encountered trying to contact J.D. Marvel Products by telephone, I am VERY hesitant to try calling them myself (thus ringing up a lengthy long-distance bill in the process!).
Does anyone have a valid e-mail address I can try? One thing is certain...regardless of the outcome, I will NEVER order from this company again! And I will certainly dissuade anyone else from doing so, too.
Rusty
Waterford, Ontario
Canada
2 Updates & Rebuttals
Catherine
Waterford,Ontario,
Canada
J.D. Marvel Products Inc., Hawkesbury, Ontario, FINALLY My Order Has Arrived!!
#3Author of original report
Thu, July 03, 2003
After waiting for FOUR months, I finally received my address labels on July 2nd, 2003!! Having read many of the complaints on this web site and the efforts people have made to contact this company about their orders, I can appreciate the fact that I'm one of the lucky ones who actually received my order. This company has nerve, though.... they were "thoughtful" enough to enclose with my address labels another order form for more labels! As if! Regardless of this outcome, I will NEVER order from J.D. Marvel Products again. Way too risky.
Catherine
Waterford,Ontario,
Canada
this company has the nerve to send me their catalogue!!
#3Author of original report
Thu, June 19, 2003
After waiting three and a half months for my order (which I STILL haven't received) this company has the nerve to send me their catalogue!! Obviously, they know where the mailbox is, why can't they send my order?! On the catalogue order-form they list yet another customer service telephone number (different from the one I have) and the same invalid e-mail address. How does anyone contact these people without paying even more money for lengthy long-distance calls or postage? Help!!