Complaint Review: J.D. Marvel Products Inc.

I ordered 300 address labels from J.D. Marvel Products Inc. on October 25, 2003. I never received them.
My cheque of $18.08Cdn. was cashed October 31, 2002.
Sent two complaints with documentation (copy of order and both sides of cancelled cheque) on January 20 and February 7, 2003.
No reply.

I have ordered labels from this company 4 or 5 times in the last few years and always received my order. The last time was in approximately 2000 so I was surprised not to have my order filled.

Pamela
Victoria, British Columbia
Canada