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  • Report:  #43422

Complaint Review: J. D. Marvel Products Inc.

J. D. Marvel Products slow processing didn't deliver the products but processed the money Hawksbury Ontario

  • Reported By:
    — Brechin Ontario
  • Submitted:
    Thu, January 30, 2003
  • Updated:
    Thu, January 30, 2003
  • J. D. Marvel Products Inc.
    Dept 721-109 Box 739,
    Hawksbury, Ontario
    Canada
  • Phone:
    514-695 1799
  • Category:
    Advertising / Deceptive

I ordered a fingernail shaper called Pedi-UniqueTM on Dec. 6, 2002. My visa credit card has been charged with the $29.41 (Can.), but I still do not have the product.

In all fairness to the company, I ordered the same product from the same company on Sept. 6, 2002 and received it at the end of November. Because it was taking so long at that time to get the product,I contacted the customer service by e-mail to see the status of my order. They e-mailed back saying that it was back-ordered and I would get it soon.

I am hoping that this is the problem at this time. However, I can't seem to get through to the customer service this time.

Joy
Brechin, Ontario
Canada

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