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  • Report:  #273949

Complaint Review: J & J Towing T J's Towing Service - Tina Johnson

J & J Towing, T J's Towing Service, Tina Johnson ripoff Austin Texas

  • Reported By:
    Austin Texas
  • Submitted:
    Sun, May 15, 2005
  • Updated:
    Mon, September 04, 2006
  • J & J Towing, T J's Towing Service - Tina Johnson
    8509 Burleson Rd
    Austin, Texas
    U.S.A.
  • Phone:
    512-4622244
  • Category:

J & J Towing stalks restaurants near the University of Texas with the express intent to tow college student vehicles. My son and his date arrived at the Jack in the Box located at 2552 Guadalupe and stopped for a drink. They then went nearby to shop for some clothes. Within 20 minutes of leaving the Jack in the Box, J & J Towing came into the parking lot and towed the car away without going into the restaurant to check if any of the patrons had their car outside. They simply hooked up the car and towed it away.

As a result these college kids had to pay $131.09 to get their car that evening. The manager at Jack in the Box denied calling the towing company and said J & J Towing cruises the parking lot looking for cars to tow. One interesting factor is that school is not in session and there were 18 parking spaces available. The driver that actually towed the car said to me that his job was to drive around looking for cars to tow away. He would not say whether he went into the restaurant to see if the owner had been present. There is a sign that states it is a tow away zone for those not dining, however, it was after school hours, UT was not in session and there were substantially all spaces available and my son and his date were customers of the establishment.

Please do not use J & J Towing and do not ever eat at this Jack in the Box!

Michael
Austin, Texas
U.S.A.

13 Updates & Rebuttals


Mike

Garland,
Texas,
U.S.A.

INSURANCE CLAIM

#14Consumer Suggestion

Mon, September 04, 2006

This is very simple. If your car is illegally towed, call the police and report it stolen. After the police are called, call your insurance provider and report it stolen. If your car was illegally towed, the local police will be obligated to recover it for you. If they can not, then your insurance provider would much rather recover it than give you a check for the value of your car. Just check out Nationwide, Allstate of Farmer's insurance.


Mike

Garland,
Texas,
U.S.A.

INSURANCE CLAIM

#14Consumer Suggestion

Mon, September 04, 2006

This is very simple. If your car is illegally towed, call the police and report it stolen. After the police are called, call your insurance provider and report it stolen. If your car was illegally towed, the local police will be obligated to recover it for you. If they can not, then your insurance provider would much rather recover it than give you a check for the value of your car. Just check out Nationwide, Allstate of Farmer's insurance.


Mike

Garland,
Texas,
U.S.A.

INSURANCE CLAIM

#14Consumer Suggestion

Mon, September 04, 2006

This is very simple. If your car is illegally towed, call the police and report it stolen. After the police are called, call your insurance provider and report it stolen. If your car was illegally towed, the local police will be obligated to recover it for you. If they can not, then your insurance provider would much rather recover it than give you a check for the value of your car. Just check out Nationwide, Allstate of Farmer's insurance.


Mike

Garland,
Texas,
U.S.A.

INSURANCE CLAIM

#14Consumer Suggestion

Mon, September 04, 2006

This is very simple. If your car is illegally towed, call the police and report it stolen. After the police are called, call your insurance provider and report it stolen. If your car was illegally towed, the local police will be obligated to recover it for you. If they can not, then your insurance provider would much rather recover it than give you a check for the value of your car. Just check out Nationwide, Allstate of Farmer's insurance.


Pat

Austin,
Texas,
U.S.A.

Compliance Consultant

#14Consumer Suggestion

Sun, July 16, 2006

In reference to the Jack in the Box parking lot in Austin near the UT Campus:

First, none of the signs posted comply with Chapter 684.031 of Texas Transportation Code.
Secondly, the towing company installed the signs which is also illegal per the Transportation Code.

And last, one the curbcut entering the parking facility doesn't even have sign posted, another violation of the State Law, Chapter 684, Transportation Code.

In reference to the previous comment, towing companies fail to tow vehicle legally, most parking facilities vehicles are towed from fail to comply with Texas State Law.

Plus, our company, Texas Towing Compliance, through our legal team have already beat the Jack in the Box in Justice Court.


Michael

Austin,
Texas,
U.S.A.

J & J is terrible

#14Consumer Comment

Sun, July 16, 2006

My car was recently broken in and my parking permit was stolen.

My mirror was bent and my door were unlocked.

J & J towed my car from my own apartment lot. They don't even bother checking the office to see whose car it was. My car which was registered under the office's leasing papers.

It cost me 262 dollars for me to get my car the next day.

Their service was terrible. The woman who works there was unpolite. She doesn't even know how to write up a receipt.

Towing $150
Impound fee per day $20 (1 day)
Storage fee per day $40 (2 days)
Storage tax $2

Total $262

~ This was the first receipt i got. I told her how these numbers would equal 262. then she said she forgot to add in Notification fee. which was $50 dollars. I also asked her why the storage fee was charged for two days and Impound was charge for only one days. She explained storage fee that they add an extra day. Hmm okay???. I asked her what is this Notification fee. She told me by law, she was required to send out a certified letter telling me that my car was towed. I am not even sure if she sent out the letter, since day 1 has not even passed yet. I doubt they even sent the letter yet. They probably just charged it so they can mail it to me later.

Thanks J & J ...I knew my car was gone the same day it disappeared in front of my apartment. Why would I need a letter telling me my car was gone? It cost me $50 for them to sent a letter to me. The mail which hasn't even came yet.

I am very disappointed in my apartment manager who agreed to let J & J Towing take over this lot. They stalk the parking lots like vultures. My old apartment which was few miles away was a lot nicer. They put a sticker on your car warning you when it was going to get towed.

For something that wasn't my fault. $262 was a price that I had to pay. Whoever stole my parking lot tag is going to be a big idiot once I find them parking with my parking tag #.

I do agree J & J rips you off. The fees are overly high. Their service is poor and slow. Workers are not professional. They cannot even write me a proper receipt. I had to ask them many times to write one that I can understand. The car yard is in the middle of no where. The car is impounded in a dirty field surround with school yard metal fence. When I first drove by, I thought it was a dump yard.


Marc

Makaha,
Hawaii,
U.S.A.

If the signs weren't right, the tow was illegal.

#14Consumer Comment

Thu, June 15, 2006

But I bet the court will side with the towing company. Pat, why are the signs illegal? Towing companies would ensure their signage complies with the law, for obvious reasons. The tow driver did nothing wrong in towing the car, it's his job to cruise parking lots looking for trespassers, and that is exactly what he did.


Marc

Makaha,
Hawaii,
U.S.A.

If the signs weren't right, the tow was illegal.

#14Consumer Comment

Thu, June 15, 2006

But I bet the court will side with the towing company. Pat, why are the signs illegal? Towing companies would ensure their signage complies with the law, for obvious reasons. The tow driver did nothing wrong in towing the car, it's his job to cruise parking lots looking for trespassers, and that is exactly what he did.


Marc

Makaha,
Hawaii,
U.S.A.

If the signs weren't right, the tow was illegal.

#14Consumer Comment

Thu, June 15, 2006

But I bet the court will side with the towing company. Pat, why are the signs illegal? Towing companies would ensure their signage complies with the law, for obvious reasons. The tow driver did nothing wrong in towing the car, it's his job to cruise parking lots looking for trespassers, and that is exactly what he did.


Marc

Makaha,
Hawaii,
U.S.A.

If the signs weren't right, the tow was illegal.

#14Consumer Comment

Thu, June 15, 2006

But I bet the court will side with the towing company. Pat, why are the signs illegal? Towing companies would ensure their signage complies with the law, for obvious reasons. The tow driver did nothing wrong in towing the car, it's his job to cruise parking lots looking for trespassers, and that is exactly what he did.


Pat

Austin,
Texas,
U.S.A.

Jack in the Box - Austin, Texas

#14Consumer Suggestion

Wed, June 14, 2006

Your son's vehicle like all the other towed from that Jack in the Box on Guadalupe was illegally towed.

None of the red and white towing signs posted comply state law and the towing company installed them for free.

I recommend that if you still have the reciept from J&J Towing, to call 512-974-5750 and file an offense report for an illegal tow.

And Yes, you are correct in your comments about J&J Towing, they pride themselves in ripping off the public.


Cory

San Antonio,
Texas,
U.S.A.

Why Didn't I think Of That?

#14Consumer Comment

Sun, May 15, 2005

Why didn't I think of that? Instead of wasting all that money for parking, I could just go in, buy a cup of coffee in the morning for 75 cents and leave my car there while I went to work every day. Stupid me. That bit about your son and his date was the tip off. By the way, how long were they gone after the stopped by for. 2 or 3 hours?


Robert

Jacksonville,
Florida,
U.S.A.

Good job Dad!

#14Consumer Comment

Sun, May 15, 2005

Your son parked at one business and went shopping at another. You don't see why his car was towed? The sign says parking is for diners only. A "diner" is someone who is DINING, not someone who gets a $1 worth of soda and heads to the mall. Junior left his ride at Jack in the Box because it was convenient for him. The wrecker driver made sure it wasn't. Next time you rant about how mean the business owner is, try putting yourself in his place. Would you like to have your lot filled with cars and no customers to show for it? I think not. If someone parks their car on my lot and doesn't want me to fix the vehicle, I have it towed immediately to an impound lot.

Needless to say, I don't have very many NON-customers parking here. The last one cost the guy over $700 or the title to his car. He thought I was horrible for having it hauled off. Too bad. He had no problem dropping it off and then ignoring it while pretending he wanted it fixed.

He really wanted a place to just park it. I wasted time looking at the car and diagnosing it and filling out the paperwork for it. Maybe next time, your son will think about someone other than himself when he's out in society. I doubt it though. I think we can all see who he got his standards of behavior from.

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