J&L Dist 1757 Silverado (?) BlvdReno NV 89512 My mouth is moving thus...... Hurricane Utah
One of their salespeople came selling Kirby vacuums telling us we were getting it for $1450.
After we agreed to buy suddenly that was if we turned in our other Kirby. We first thought it over but still said ok. He said he was going to shampoo our carpet but that changed to you need to vac it good for 7 days first then he never came back.
When the bill came from the finance company we found they charged us $1908 for it.
Some of the shame goes to us for not looking through the paperwork BUT we were cheated totally by their reps.
Ernie
Hurricane UT
1 Updates & Rebuttals
Kirby-Customer Relations
Cleveland,Ohio,
USA
call if you have additional questions
#2REBUTTAL Owner of company
Fri, July 29, 2016
Hello,
We have read your post. From your comments it is not clear if the additional charge was due to finance charges being applied or if you are alleging/ indicating that the sales price was changed.
If you have questions, feel free to contact our Consumer Relations Department and speak with a representative at 1-800-494-8586, Monday through Friday 8:00 am- 5:00 pm, EST.
Consumer Relations