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  • Report:  #818619

Complaint Review: J2 *EFAX PLUS SERVICE

J2 *EFAX PLUS SERVICE Has been fraudulently charging my credit card $16.95 since July 2011, Internet, Internet

  • Reported By:
    Lynn — Monessen Pennsylvania United States of America
  • Submitted:
    Fri, January 06, 2012
  • Updated:
    Fri, January 06, 2012

   My credit card has been charged $16.95 every month since July 2011 for a service I did not order.  I don't even know what this service provides.

   Every time I contact them thru the phone number found on their website, they want personal information before they will even try to assist me.  THey want my credit card number, a copy of my bank statements, and one male asked for my social security number.  I would not give any of this to them.  I would only give them my name and address, but every single phone rep said that wasn't enough.  Several times, they hung up on me.

   I went to my bank.  They attempted to investigate this matter, but just recently, I got a denial letter.  My bank said there is not enough information for them to do anything.  I had to cancel my credit card with them (at my expense), and get another account.  

   Today, when I looked at my bank statement online, I found another charge from this company.  I want this to stop, and am willing to pay a lawyer to get my money back, and hopefully expose this company for the fraud they are committing. 

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