Complaint Review: Jack Pujji - Lowest Airfare Finder

My husband and I bought 2 tickets through Jack Pujji, the lowest Airfare Finder on 12/14/2003 and sent a check by overnight mail on 12/17/2003. He cashed our check on 12/27/2003, but we never received any tickets. So we called, emailed, and faxed dozens of times. He ignored all our messages and demands.

Finally I got hold of him on 1/12/2004, about two weeks before our departure, he said he would call me in ten minutes, but he never did. So we had to cancel the confirmation number with Alaska Airline and book two tickets from someone else, which cost a lot more than one month earlier. On 1/19/2004, we faxed a letter asking for a refund, he never responded. We filed a claim through New York Attorney General Office last month, still nothing happens yet.

Jack Pujji had done this to a lot of people, he maybe still doing this. He needs to be stopped. We are going to pursue this untill he is punished for what he has done to other people.

Youfeng
Sacramento, California
U.S.A.