Print the value of index0
  • Report:  #807430

Complaint Review: jacketgoods.com

jacketgoods.com uibay.com Pseudo North Face jacket seller ends up a continent away and dishonest!! Shanghai, Other

  • Reported By:
    Ernest Seville — Boardman Ohio USA
  • Submitted:
    Sat, December 10, 2011
  • Updated:
    Sat, December 10, 2011
  • jacketgoods.com
    Shanghai, Select State/Province
    United States of America
  • Phone:
  • Category:

WARNING, WARNING!!! 
WWW>Jacketgoods.com is a big problem. 
I bought a brand new North Face Summit Series 900 gram Down Coat size large that was shipped in AN ENVELOPE and had a small tear on a shoulder when it came out of the envelope.   It was also too small.  My wife and I wonder
if it was (maybe) a ladies or boys large.  (Or even a real North Face product.) I am a pretty little guy and it was small.  When I e-mailed them to find out about a return/exchange they sent me the following message:

 Dear customer,

Sorry to hear your problem. Would you please keep the jackets. We suggest that you keep it because you need to pay for the shipping and restocking fee if you need to exchange or return. And as you may know, the international shipping fee is expensive. The total price for exchange or return would be as much as an new order. Hope you can understand us.

Have a nice day!

Best regards,

Linda

Uggh!!!  Stay away from these guys!

Respond to this Report!