Jackson Hewitt fraud Lafayette Louisiana
I went to jackson hewitt in the walmart shopping center on ambassador caffery in lafayette,la to do my taxes.i was speaking to a lady that seemed to be having trouble doing them, so she asked the help of her supervisor who took over the taxes and came up with a good refund to me which i questioned because it was more than i ever recived and she was claming milage to and from work for me and my wife even though i told her i dont have a buisness and we both just go straight to work without using vehicles for company use. she said it was ok so i signed.
after all she was the pro and the supervisor. well needless to say last month i recived an audit from the irs and went back to the location and found out she was not there any longer and that there was a mastake mad which was the milage, but agreed to pay me for the cost of the tax prepration, and the penality's.
a month later i still have not recived my money. i've called many times, and went over but just have not had any results. company keeps avoiding calls, and wont get back. i wrote a complaint to the better buisness bureau but they could not do nothing with it due to the nature. If any one in louisiana has experienced the same thing please respond, or with tips on where to go next.
Jared
Kaplan, Louisiana
U.S.A.
3 Updates & Rebuttals
Taraos
Vidor,Texas,
U.S.A.
Coporate
#4UPDATE Employee
Sat, January 24, 2009
You need to contact the corporate office. They will make the franchisee take care of it.
1-877-476-3353
Taraos
Vidor,Texas,
U.S.A.
Coporate
#4UPDATE Employee
Sat, January 24, 2009
You need to contact the corporate office. They will make the franchisee take care of it.
Jbroussard55
Kaplan,Louisiana,
U.S.A.
bad buisness
#4Author of original report
Tue, December 09, 2008
were now december 09,2008 and i have recived my tax prep cost but still have not recived the money for the penality's. i've called abot 4 or 5 times withe no response from manager. even called main office in baton rouge, no return call. i did file a complaint with the irs and they are looking into it. (just want to remind everyone about jackson hewitt. (they have the worse buisness practice i've ever seen). any one can help with this problem please contact me.