Jackson's Car Wash Brian - manager My bumper was scratched by the equipment during a carwash. The manager refused to repair it or even to refund my money. Phoenix AZ
I took my car to get washed at Jackson's Car Wash on 23rd Avenue and Happy Valley Road. When it was done, I left and went to the store nearby. When I came out and walked to my car, I noticed a scratch on the front bumper that was not there before I took it to be washed. I went back to the car wash and talked to the manager, Brian. He just said it was not done by their equipment and must have been there when I brought it in. He would not own up to the damage or offer to repair it. He would not even refund my money. He had one of his guys to buff it and that turned out to be a temporary fix. He gave me his business card which did not have his phone number on it. I lost my patience and left.