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  • Report:  #1468429

Complaint Review: JackThreads

JackThreads Never Sent Merchandise

  • Reported By:
    Jason — Meadville Pennsylvania United States
  • Submitted:
    Thu, November 29, 2018
  • Updated:
    Thu, November 29, 2018

I ordered a pair of boots from here costing 31.74. After confirming my order, billing my credit card, and sending me a confirmation email, that's about all that happened! I emailed them at least 5 times via their online customer service form and heard nothing.

Their online response time was suggested to be 24 hours. I sent them facebook messages as well and heard nothing. I finally gave up and disputed the charge with my credit card company and filed a complaint with the FTC.

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