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  • Report:  #777436

Complaint Review: Jacobs Enterprises Inc

Jacobs Enterprises, Inc Invention Home Not responsive to sending me a copy of a product I paid for and trying to send a photo copy instead Internet, Internet

  • Reported By:
    Angela — Weaver Alabama USA
  • Submitted:
    Fri, September 16, 2011
  • Updated:
    Wed, September 21, 2011
  • Jacobs Enterprises, Inc
    275 Center Road Suite 105
    Internet
    United States of America
  • Phone:
  • Category:
    Alternative Health
*UPDATE Employee: InventionHome response
I am disappointed that I have to file a complaint on a company just to get an example for something I paid to have made...I saw negative reviews about them on another ste, but just took them as face value.  Now I see they may very well be right.  I invested my money to have something done and I expect examples of what I paid for and not just an email photo example (that is what I was offered)...I did get paper copies of other documents I requested for my records though.  Because of this I am wondering if they indeed, performing the services I requested...

1 Updates & Rebuttals

Opsmgr

Pittsburgh,
Pennsylvania,
USA

InventionHome response

#2UPDATE Employee

Wed, September 21, 2011

My name is Marcia Velette and I am the Director of Customer Operations at InventionHome.

We try very hard to maintain high customer satisfaction and will be more than happy to provide what you need. Since this is the first I am hearing of such request, please contact me directly at mvelette@inventionhome.com so that I can resolve.

Thanks,
Marcia

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