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  • Report:  #422326

Complaint Review: Jagex Ltd.

Jagex Ltd. Very Poor Account Security Cambridge Europe

  • Reported By:
    Sarasota Florida
  • Submitted:
    Tue, February 10, 2009
  • Updated:
    Sat, March 20, 2010
  • Jagex Ltd.
    90 St Andrews Road
    Cambridge, Europe
    Europe
  • Phone:
    791-951 784
  • Category:

The account security is so weak for Jagex. Your asked to make up a password and security question so, other players cant get into your account. This is not working.
My daughter has had her password changed and, all of her items stolen from her account. A few months ago, someone adjusted the credit card on the account, making it invalid.
Now we are using our paypal account but, we dont feel safe. They need to tighten up their security or, more parents are going to block this game.

Kimberly
Sarasota, Florida
U.S.A.

1 Updates & Rebuttals


Matthew

Cuyahoga Falls,
Ohio,
U.S.A.

Use antivirus

#2Consumer Comment

Sat, March 20, 2010

Scan your pc for keyloggers and trojans.  When a password gets stolen like that it has nothing to do with their security and your pc's security.

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