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  • Report:  #310837

Complaint Review: Jagex/ Runescape

Jagex/ Runescape Passwords/ Accounts Stolen - Continue to take payments Internet

  • Reported By:
    Morgan Hill California
  • Submitted:
    Thu, February 21, 2008
  • Updated:
    Thu, February 21, 2008
  • Jagex/ Runescape
    England
    Nationwide
    United Kingdom
  • Phone:
  • Category:

My son's account has been hacked, but Runescape will not acknowledge this. They say the account is still open - just reset password. We tried - they decided the account didn't belong to us and we couldn't reset the password. There are no emails/phone #'s. The only way to stop the billing is to CANCEL CREDIT CARD and go through process of reversing fees. They don't respond to complaints. THEY ARE A SCAM!

Jups
Morgan Hill, California
U.S.A.

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