Complaint Review: JAMES SULLIVAN TRIM LLC

Contracted with this outfit to replace floor countertops backsplash tile work

 at first owner appeared to be all business did good job on floor , not great but good!!

the trouble began when the finished about 50% of job on Friday  then became persistant in asking for advance money so they could go out over the Holiday weekend and return Tuesday to finish job

HUGE MISTAKE ON MY PART AND I REALLY KNEW BETTER

THE KEY GUY WAS SO HUNGOVER HE COULD NOT RETURN TO FINISH THE JOB the floor is now buckling and the tile grout has to be redone.

They did horrible job on finishing the TILE and replacing the shutters in the kitchen, replacing the outlets ( they were loose , missing screws  loose etc)

and in general clean up

first never hire this crew!!!!

second, never pay a work crew in advance be hard nosed and stick to the original agreement!!!!

Professionally  they come on strong but are just average workman that do not need to see the inside of a house valued at over 10,000 dollars

CAVEAT EMPTOR!