Complaint Review: Jan West

I agree with the previous two reports. I live 2 hours away and do not know this person from anyone else and I am definitely not a "competitor or a former employee”. Probably one of her cronies will write a rebuttal I’m sure. This person is downright dishonest. What really makes me mad is she sold us a horse that was supposed to be "kid safe”. It was written that he was "kid safe; trail horse; 4H horse”. She could have hurt my children. Luckily the money really isn’t an object for my family, my loss. I learned my lesson. I also seen her punch a horse in the neck as well. She is rude beyond belief. I rode the horse, and he did fine at the ranch. Of course this was a brief ride and one of her guides sold an entire line of lies such as "three kids have piled on him before”... etc.

This horse is a bucker we found out when we got home when he is made to actually work. "No vices” though. When I emailed her about it her response is "must be somethings bothering him; he was fine with us”. As if it’s my fault. My family has had horses my whole life. She talked about a haflinger that had a nasty attitude while there and called him a word that rhymes with Rick. Then she punched him in the neck when she was getting this horse I bought out of the same pen. I seen she listed this "nasty” horse online for sale recently for 1,500 with "no vices” again and no mention of the bad behaviors he had. I felt as if the horse I was buying deserved a better home than where he was. I am glad he’s out of there at least. Buyer beware this is a classic shady horse dealer. I will sell him soon to someone who can work with him.