Janda Exotics Ashley Duncan Stole US War Vet's money & never provided pet San Marcos, Texas Internet/ Texas
I put a deposit on a marmoset in Mar 2013, then was injured in Afghanistan and was unable to get the marm at that time. I had already given Jandas $1750 and while I was in the hospital my mother attempted to get my marm or my money to no avail. Ashley even requested my medical records and still accused us of lying despite our providing them to her (which we shouldn't have had to). We tried for months and she eventually just ignored us, stole my money and provided me with nothing. She then told my mother she sold my marm to someone else. So she stole money from me, then accepted money from the new buyer, thus making almost double the profits. I defended our country for people like her to rip me off. I hope nothing horrible ever happens to her son and someone take advantage of him like she did to me. But then she might know half of what this betrayal feels like.
1 Updates & Rebuttals
Ashley
San Marcos,Texas,
USA
My good reputation
#2REBUTTAL Owner of company
Fri, March 06, 2015
In response to this report, I am a humble person who is not in the business of taking anyone's money and not providing anything in return. I am in the business of providing amazing animals to families, zoos, education programs and other facilites to enrich the lives of the animals and all people who may come into contact with them. When this initally happened I handled this situation in the wrong way. I was stubborn, and wanted to hold fast to my non-refundable deposit policy regardless of the situation. I was not listening to the facts in front of me and did not want to budge on my position. This is not the way I want to run my business, and it does not reflect my good reputation with my hundreds of satisfied customers over the last 15+ years. As an update to this claim, I have issued the customer a full refund and an apology.