Print the value of index0
  • Report:  #756798

Complaint Review: Jandy Pools

Jandy Pools now owned by Zodiac PART BREAKING ! AFTER LITTLE TIME ! WHAT IS MY RECOURSE? Moorpark, California

  • Reported By:
    flynlow — Bedford Texas United States of America
  • Submitted:
    Wed, July 27, 2011
  • Updated:
    Wed, August 17, 2011
  • Jandy Pools
    6000 Condor Drive, Moorpark, CA 93021
    Moorpark, California
    United States of America
  • Phone:
    805-529-2000
  • Category:

I am very upset. I have a Jandy Pool - with a few Hayward parts, very few. My Jandy component have broken or quit working every six months, it seems and I have to buy new ones. It is ridiculous. Is there a recall on some of these parts? I cannot seem to get any information other than Zodiac has now bought out Jandy.

I am not the only one with problems. There are many, many and even more Pool Owners who are extremely dissatisfied with Jandy Pool Parts and components that wear out way too quickly.

Something needs to be done. A Class Action - if we Pool Owners cannot get anyone to address our issues. No one at Jandy/Zodiac seems to care thus far - and I speak for many people, I know - when I say that I have called and emailed and called and called and faxed to no avail.

Please help. thanks.

3 Updates & Rebuttals


Zodiac Pool Systems, Inc. - Melissa

Vista,
California,
United States of America

follow up

#4UPDATE Employee

Wed, August 17, 2011

Called on 08-17-11 no answer, left a detailed message with name and ext. Will wait for a return call.


flynlow

United States of America

Answer to Jandy Employee

#4Author of original report

Tue, August 02, 2011

Please do contact me at 913 674 7597 so that I can address with you the recurrent and numerous problems with Jandy Pool Parts repeated breakage. Thank you.


Zodiac Pool Systems, Inc. - Melissa

Vista,
California,
United States of America

Requesting information

#4UPDATE Employee

Tue, August 02, 2011

Please supply your contact information so that I can address your concerns.

Respond to this Report!