Complaint Review: Janus Options

I was contacted by Phone to invest $250 USD into Binary Options trading, Alex pressured me into investing $500 and as I was interested, I opened an account and they increased my balance by additional $500 for practice, I worked with an account manager, Sarah and we made trades that were succesful, my balance increased to $1198.00 over a few scessions of trading $15, all her trades won, but like 2 out of 15 trades. I kept asking her to tell me what "signals" she was looking for, as I assumed she was watching the same platform screen I was watching. She finally told me she had been trading for a long time and had software to monitor the markets and she could just tell how the market was going, I asked her to write a book and I would like to buy it or if she could tell me of others books, she really didn't give me any answer, so I started googling...

I didn't find much info for Janus Options anywhere which kind of worried me, but everything sounded legal on their website. I found that many brokers, I couldn't open trial accounts because I live in the USA, but then last week I get a phone call from Janus wondering if I wanted to upgrade my account to Platinum for an additionsl $3000 to $10,000 investment, I said no, not until I can trade effectively and make money, even a few hundred would work for me, the guy was talking so fast I couldn't understand him, but he wanted me to put at least $3000 on a credit card, and he could get me started, I said no, he hung up on me...

Then I get a mail from Sarah telling me she's leaving the company, and a new guy is put on as my account manager, Ernest Reid, I sent him a text asking about Sarah, but he never replied. I did a few trades myself and won about 50% of the times trading $10... But today I logged in to find a robot program running, trading $100 each in stock trades & currency trades, and it had stopped because my balance is below $100, I deactivated it, but it started back up more than 5 time today, and I can't turn it OFF... So I put a withdraw request in for the last $63 of my $500 deposit and reported to support, and I guess we'll see what happens, the fine print said dep + bonus x 30 = withrawl, that's like $30,000 balance...

I can take the hint, they don't want no small fish, and get out... They still stole $500 from me, I want it back, the criminals...