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  • Report:  #197926

Complaint Review: Java Trim Diet - Novapointe

Java Trim Diet - Novapointe ripoff, cancelled and they still call & email stating they will collect no matter what. Ontario California

  • Reported By:
    Miami Florida
  • Submitted:
    Sat, June 24, 2006
  • Updated:
    Sat, June 24, 2006
  • Java Trim Diet - Novapointe
    2060 E. Francis St.
    Ontario, California
    U.S.A.
  • Phone:
    800-566-0959
  • Category:

I received an email on 15 June 2006 confirming my order. I wrote them back and stated I did not order and to cancel anything. Soon after that I received a call from "Ivy" who at first refused to give me her name, and stil refused to give her last name and title. The call was to tell me I could not cancel and that her collection rate was 97%. She told me I would pay. Mind you, I still had not received any product just a confirmation of an order! She stated I placed the order on 11 June 2006 and that the time by law had pasted to cancel the order. She assured me even if I refused or returned the product the full amount would be collected.

My information would be forwarded to a collection agency and reported to the Credit Report Companies.

I have received over 30 emails from both Java and Novapointe. I returned the package 22 June 2006 via UPS 3 Day to the address on the package, since they refused to supply a return address. I did request a signature and proof of delivery.

Janet
Miami, Florida
U.S.A.

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