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  • Report:  #1259033

Complaint Review: JAX AUTO MART INC.

JAX AUTO MART, INC. DAVID HEDQUIST Lied/Deceived $150.00 Jacksonville Florida

  • Reported By:
    Stefano — jacksonville Florida USA
  • Submitted:
    Sun, October 04, 2015
  • Updated:
    Sun, October 04, 2015

We were so displeased with the being lied and deceived; the charges and service we received by Jax Auto Mart were criminal. The owner JOHN HEDQUIST came right out and said; "even though we were lied to and charged $150.00 extra for a service that wasn't provided; we were not getting any compensation."

The Jax-Auto-Mart manager (Nathan) blatantly lied saying that a Dodge Dakota's A.C. resistor required removal of the dash board to install; hence the $150.00 labor charge. Come to find out; it does NOT. The one they installed went bad very quickly and we took the truck back; this time Jax-Auto-Mart said the A.C. blower motor was bad and it would cost another $300.00! We took it to another mechanic (Wilson Auto Repair) they installed a new resistor for $17.00. When I questioned the new mechanic why so cheap; he showed me and explained that I was ripped off originally; the dash does NOT have to come off. The resistor plugs in under the glove box in about 1 minute.

They are very high pressure scammers. DO NOT TRUST THEM!

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