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  • Report:  #1387664

Complaint Review: Jay Ride

Jay Ride; Sandra I was double charged on a booking. I submitted a report on the Contact Form on the site. Sandra emailed me back with a screen shot to confirm and aplogise for double charge and asked for banking or Paypal info so they could reimburse me. That was the last I gave geard from them after numerous emails on my side. No-one at the airpirt has heard of them . I cannot find a phone number anywhere. On a 2nd booking during my trip I cancelled the trip and asked fir a refund as per instructions on the website. Again, there gas been no response at all, not even to acknowledge my cancellation as a colleague wanted to give me a ride. Nationwide

  • Reported By:
    KIM — Durban Alabama South Africa
  • Submitted:
    Mon, July 24, 2017
  • Updated:
    Mon, July 24, 2017

 I was double charged on first booking. On a 2nd booking that I had to cancel I have not been refunded. There is no way to contact them on the phone. There has been no response to all the queries I gave submitted to them through the contact form on the website.

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