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  • Report:  #782234

Complaint Review: JCPenney Hair Salon

JCPenney Hair Salon WHAT A SCAM!!! Wayne, New Jersey

  • Reported By:
    LaurenRNJ — Totowa New Jersey USA
  • Submitted:
    Wed, September 28, 2011
  • Updated:
    Thu, December 22, 2011
  • JCPenney Hair Salon
    260 Wayne Towne Center, Wayne, NJ 07470
    Wayne, New Jersey
    United States of America
  • Phone:
  • Category:

I had a $25.00, coupon for a FREE haircut.  The salon manager knew this before I sat down for a haircut. 

When I went to the register to put the TIP of $5.00, on a credit card, the receipt was $30.00.  I inquired, and the stylist told me that she is a Master Stylist, and her fee is higher than the regular $25.00, haircut.

I was NOT told this before I agreed to have the Master Stylist cut my hair.  I could have had a $25.00 haircut anywhere.  I will NEVER go back there again.  It's a SCAM.

1 Updates & Rebuttals


Nick

Wesley Chapel,
Florida,
USA

Work for JCPenney Hair salon

#2UPDATE Employee

Thu, December 22, 2011

I have worked in Michigan and Florida for Jcpenney hair salons, I have never seen any coupons for free haircuts.  Jcpenney coupons & specials are pretty standard chain wide. Different areas price services differently accourding to the average price in the area. 

They did have coupons for a haircut and style for $25, and most coupons state there may be extra charges with different stylist and for aditional length. 

Next time you sit in any stylist's chair, ask them before they even put a cape on you how much will my service cost.

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