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  • Report:  #214125

Complaint Review: JD Bluesville Handmade Guitars Davis Millard

JD Bluesville Handmade Guitars, Davis Millard, 5 month wait for a poorly crafted handmade guitar New Tripoli Pennsylvania

  • Reported By:
    White River JCT Vermont
  • Submitted:
    Wed, October 04, 2006
  • Updated:
    Wed, April 01, 2015
  • JD Bluesville Handmade Guitars, Davis Millard
    New Tripoli, PA
    New Tripoli, Pennsylvania
    U.S.A.
  • Phone:
    610-295-4088
  • Category:

This "company" is nothing short of a ripoff artist selling garbage. The guitar I ordered was not worth $500, nevermind the $1,810 I wasted. It had a chambered mahogany body, flamed maple top semi transparent black stain. There were cracks in the top, pockmarks, scratches and dings in the finish, right out of the case. And speaking of the case, the guitar had zero protection and easily slid around and bounced around in it!

It also had cheap flimsy plastic knobs and tuner buttons. (The black buttons from the locking tuners never came with it as promised.) The neck contour is great, IF you like wide gaudy necks. I do not and I expressed this fact. The nut was crooked, and the cut for it in the fretboard was horrid. There was also a wilkinson tremolo system that rested tight on the body, and when you try to use it at all you can hear it slapping back down on the body cavity. Real nice, being almost $2,000!

It had a maple neck with 24 frets, and terrible fretwork. There was glue on the rosewood fretboard and a few frets were even dinged up. Definitely a POS. It did have Lindy Fralin pickups though, the guitar's only saving grace. A P-92 in the bridge and a humbucker in the neck. The neck was FAR hotter than the bridge, in fact to get a decent balance you had to back the volume in the neck down to about 3/4 or so.

Another "fabulous" feature was that I wanted my daughter's name on the headstock, since this was intended as a memorial piece. Her name was put on with what appeared to be a generic sticker! When I mentioned this to the builder and company owner (Davis Millard) he said he had a sharpie on hand, so it was an easy fix where the letters had lifted!- Woah, now that IS a quality handbuild!

The inlays were supposed to be the phases of the moon, though they looked as though they were cut while drunk! The neck joint was cracked on the side, and all along the back it looked like it was dropped, or something was dropped on it. Either way, it looked horrible. The back of the body is down right scary. I was told of one spot under the trem cavity and oh, it was there, along with no less than a dozen other flaws.

The pearl body binding had a ding in the lower bout and black paint around various spots where it wasn't taped off well, or at all. The evenness of the paint around the binding was a joke.Simply put. It's junk.

Customer support was Laughable, at best. The builder was laid up in the hospital and his "partner" either has no idea how to contact or respond to customers or simply chose not to and is basically just a letter in the company's name. Or so it appears (most of his online followers were only quick to point out the "silent partner" thing only after I threatend legal action.) I sent numerous unanswered emails and messages and only when I was about to have my lawyer step in did I get an email from someone that isn't even a part of the company trying to difuse a situation that could have been avoided with a touch of effort from JD Bluesville.

I had started to talk about repairs with Davis, but then he went to the hospital and the more I looked, the more I saw. Waiting another 4 and a half to 5 months to repeat this nonsense was out of the question. As for a resolve, it took ME mentioning a refund that was never even mentioned by JDB at the start.

A good way to make customers feel like they are not getting screwed, is to offer a refund if you're not pleased. Davis had mentioned that another customer had this option simply because the buyer was cautious. Good call on the buyer's end. After I mentioned refund it took no less than 3 weeks and many phone calls to actually get anywhere with it.

I've been playing guitar for about 12 years, and NEVER have I seen or played anything so horrid. I had a cheap Epi dot that was superior in every way! If shoddy built guitars are your bag, order one up. I had heard a few people at the JD Bluesville forum praise these so much I thought I couldn't fail. I was wrong.

If you want to waste $1,810 or more since Davis claimed he should raise his prices, by all means get one (although most any lower to mid level guitar would be a far better instrument, and cost a fraction of a JD Bluesville.) Sadly, I listened to all the hype from players that had great things to say about this company.

In the process I waited from January 30, 2006 the date the certified 1st payment arrived until around the 20th of May when it arrived. After a few days of playing and inspecting I contacted Davis Millard, the D of JD Bluesville and he did offer to fix it. After looking over it more (and taking over 2 dozen pics), it was obvious a rebuild was needed. Why go through that twice?

There are a very few folks that own a JDB and praise it like it was gold. They must have gotten a really good and very lucky build. Or maybe a premade neck and body with the JDB logo thrown on. I don't know, nor do I care. If they like theirs, great. But I was taken for a ride by a very inexperienced builder and businessman.

After dealing with this company, and FINALLY getting a refunded check I have to say, CAVEAT EMPTOR Folks! Buyer beware, or you too could be in for a ride

Thomas
White River JCT, Vermont
U.S.A.

4 Updates & Rebuttals


Ms. Thrope

Enfield ,
New Hampshire,
USA

Yes, it's been awhile, but how about some truth to go along with a canadian chuckle fest?

#5General Comment

Wed, April 01, 2015

First, I do realize that this was a few years ago, and that Tom attempted to contact Davis, only to be met with a laughable half threat. Ms. Lindsay's half baked attempt to chime in on a subject he's clueless on, only furthers the pathetic factor of this, now gone with the flush "company". First and foremost the way it was described was exactly how it went down.

What was left out was the part about the brainless minions who will only give half informed rebuttals, but hardly enough business to keep the SS Poo afloat. That dozen or so people who have nothing of substance to add, yet whines like a dog when the master's away. 

One may wonder why even post a rebuttal after these years have passed, and it's a legit question. The answer is simple; 1. I had never seen this, and just found the pics he sent me. Naturally, I was curious if this guy was still screwing people with the fallacy of being a skilled luthier, and instead of a site selling crap, I find the near lifeless remains of a forum that appears to be populated by the die hard nut fondlers who were so fond, and fast to defend inferior craftsmanship. And 2. Tom (the man who initially wrote this) is a dear friend (you know, similar Lindsay above, with the major exceptions being that I am not here trying to sugar coat and pass blame with unfounded, and ridiculous accusations that are not only fabricated, but rather lame. Also, I'm not in a different country pretending to know what happened. I was actually there when UPS delivered it, saw the initial exitement, and then the collosal disappointment when it was further inspected. So, whether you choose to believe this or not, is completely irrelevent. This is how it went, and I'm sorry if our Canadian pal has trouble swallowing that).  

Now, with that out of the way, I would like to address the drivel that prompted my reply in the first place:

Davis Millard had a massive heart attack just as this happened. He couldn't be reached as he was in the hospital with the aftermath of a near death heart attack. He could not answer his phone. He is a one man business. He has no backup to take care of anything while he was out  ... I do remember hearing about "the heart attack", and the numerous times a silent partner was mentioned in numerous thread posts AND private messages. Including those had with said partner. Sympathy trains and pity parties are not valid excuses. Yes, he may have been laid up, but that other guy did nothing. Great partner. Silent, or other.  He couldn't answer his phone? Why was Tom told to call then? Again, simply trying to make excuses for a dropped ball.

There was no ripoff. This thread is hurting an honest man's business. Correction. It WAS a ripoff. The only thing is, after enough hoiunding, it was finally taken care of.


Davis offered to send back the money or make any repairs that were needed once the guitar was sent back. When the instrument was recieved the money was sent. Davis was told to send the money back, or face legal action. After a lot of complaining, the money finally went to its rightful owner. Had he not been so diligent, it would have gone to court. Pressumably, Davis knew this. 


The so called offended party even tried to resell the guitar on the internet and on the JDB website. Was he himself going to sell an instrument to people on the web that had all the problems that he claimed? If that is so then put him down as a ripoff artist then. Tom needed money quick. That was the problem from where I stood. Obviously, another correction is needed here. the offended party ("so called" was a cute attempt at humor though) If you recall (which is clear you don't) only asked people on the forum to purchase it when all the flaws were pointed out, and Davis was not contacting him, or having others do it on his behalf. It's funny how they attempt to tear down the truth though! The problems he "claimed" were all documented. You woud have to be a special kind of slow to miss them. As I said, I just found the pics. Nice attempt at trying to twist this. I have known Tom for over 30 years, what your accusations elicit are huge laughs and a facepalm. The only money Tom needed quick, was the amount he was robbed for a seriously hideously made instrument. I'm pretty sure you would also. Assuming your head wasn't still stuck halfway up... Clearly, the real problem from where you stood, was that you weren't standing anywhere near this! Remenber? You mentioned that Davis was all alone. Any info you picked up was from the forum. Either posts you saw, or whatever the little sewing circle was spinning. Either way, you were NOT in the loop. And if you were, why did you do nothing but hide behing the keyboard, and wait so long to chime in? ... Gotta love internet forums and those little gossip queens. I'm sure if you were truly involved, we would have heard from you long before this half thought out rebuttal of yours was. 

The same instrument by the way has been resold to a HAPPY customer who has no problems with it. I have no doubt it was resold. And based on both the pics, and actually seeing the thing, it was either refinished, or the one who bought it doesn't really care much for quality instruments. This statement is actually rather worthless. We have your word on this, and that really doesn't mean a d**n thing.

Please make this right. There are plenty of users of JDB guitars that are happy even repeat buyers. "Plenty" is a huge stretch. I know Tom tried to make this right, the issue was the unprofessional "luthier" who was too immature to do anything outside of some lame, half threat, which was unsurprisingly hollow. Also, concerning this legion of repeat customers you elude to... If he's so d**n great, why did he never return to his "craft" or why can't anything about these crap boxes be found online? I can only guess that those what, 12-16 forum members really saw what was there to see. Man, the forum even went straight to hades. 

The instrument was resold, the guy that wrote this was repaid. Clear this nonsense. Take it off you site now. Nobody gives one f - - k about what happened to the instrument once it was returned. The only thing in this mess that matters was that some scam artitst tried to pass himself as a luthier, and simply is not. He was to refund the money, which he eventually did, after an insane amount of trying, and that's it. Any real businessman would have had his partner, silent, or not, step in to fix this. If you are so in tune to what happened, you would know this.

d**n this is annoying. It's so much B.S. You are not only correct here, but good job at adding to it! It's a real shame this guy actually thought he could pass off subpar craftsmanship for a ridiculous cost, and expect noone to get upset. The sad part is, that all of "those" at the forum took it so personally because their friend is not even a quarter as good as they all pegged him. It's expected though, friends can be that way. I do remember the forum, but the elitist d bag attitudes were too laughable to endure, so I stuck with UG. However, some of the pics I saw of other guitars he was piecing together didn't look as bad, but you could see blemishes. You just had to look with no bias. Anyone can order guitar parts, toss them together and call it a day. Most of them not only have a clue, but can also apply finish and have it look right; not like a third grade art project.

 

This isn't an isolated incident, it's just the only one we hear of, because not eveyone likes getting screwed. As I'm remembering this, I also remember hearing about some kid whose dad bought him one. He ranted and raved about it. He really liked it. Then Tom posted his blemish pics, and he was notified by the kid with complaints about his. They were minor to him, but he left it off the boards due to the flaming he would have recieved by the faithful minions. 

 

All of this aside, I know for a fact this is a non issue with Tom. He was over it the moment he cashed his check and bought a real guitar. Yes, I know this rebuttal isn't really needed, but let's give the actual victim hear some credit; he was scammed. The upside is, he didn't take it. It really is ridiculous how the cronies stepped up, and the one who caused it all stayed hiding, while his forum members sat around, noses high, singing his praises. 

 

I've already mentioned the reason for this, and totally get why it wasn't removed. It shouldn't be. This should be a lesson. A lesson for those buying from some unknown "arttist" with only pictures and maybe a soundclip; do research first! Talk to past/current customers, try to find a way to actually physically inspect whatever the item is (if possible) and never take the forum members word on the quality. You might as well ask their family. You want unbiased honesty. And for sellers of anything; your lesson should be simple: Make sure you really know what you are doing, and are truly good at it. Being honest and communictae with clients, and customers. Never lie, avoid customers, or let those unafiliated with your business do it for you.

 

Anne

 


T

White River JCT,
Vermont,
U.S.A.

As ripoffreport suggests...

#5Author of original report

Thu, January 18, 2007

Let me assure you, that the original report was based on the facts as they were seen, and the experience during the entire mess. The original report was written and submitted in June (though it said October earlier), when I still felt like I was being burned on the deal. As I stated above I misunderstood the inner workings of JDB with the partner, and with Davis in the hospital, not able to return contact, I really felt like I was being ripped off.

Like I said, this whole mess stems from a huge misunderstanding. And I hope that by the time the reader gets to this section, they'll see this.

I have talked with Davis, and a few others since this originally went up, and as I told them, I'm very sorry that it got to this level, and I deeply regret putting the original review up.

Although I disagree with the policy of leaving it all up, I hope that people will see that it was ALL a terrible misunderstanding and you should in NO way use this mess in your decisions on guitar buying.

Hopefully, this will clear things up a bit~ Tom


T

White River JCT,
Vermont,
U.S.A.

Why is this still up?

#5Author of original report

Sun, January 14, 2007

I have emailed ripoffreport.com about removing this report, and so far have gotten ZERO replies.

The rebuttal posted pretty much somes it up. With the exception of me "needing money quick" (I didn't, I wanted a refund, and to be done with it all as soon as possible) and "trying to sell it on the internet" (I only posted it up for sale at JDB, because I didn't want it) it seems pretty accurate.

This whole mess stems from a huge misunderstanding. I was under the impression that there was a partner, and that he would've have stepped up and taken control. That impression was not the way it is. It's a one man operation. The report filed in June needs to come down.

Why is it so easy to put a report on, and yet no links or edit features to remove them?

Are we to understand that Ripoffreport.com feels that issues and misunderstandings can't be resolved?

Davis had a heart attack and was stuck in the hospital. It was terrible timing that my guitar came around that time, and explains why I was being (what I felt) ignored.

I'm sending this very statement to ripoffreport.com as well as submitting it. The report about JD Bluesville guitars NEEDS to be removed. Thank you. ~ Tom


Lindsay

Montreal,
Quebec,
Canada

Not quite what happened

#5REBUTTAL Individual responds

Sat, January 13, 2007

Davis Millard had a massive heart attack just as this happened. He couldn't be reached as he was in the hospital with the aftermath of a near death heart attack. He could not answer his phone. He is a one man business. He has no backup to take care of anything while he was out

There was no ripoff. This thread is hurting an honest man's business.
Davis offered to send back the money or make any repairs that were needed once the guitar was sent back. When the instrument was recieved the money was sent.
The so called offended party even tried to resell the guitar on the internet and on the JDB website. Was he himself going to sell an instrument to people on the web that had all the problems that he claimed? If that is so then put him down as a ripoff artist then. Tom needed money quick. That was the problem from where I stood.

The same instrument by the way has been resold to a HAPPY customer who has no problems with it.

Please make this right. There are plenty of users of JDB guitars that are happy even repeat buyers.

The instrument was resold, the guy that wrote this was repaid. Clear this nonsense. Take it off you site now.

d**n this is annoying. It's so much B.S.

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