JD Byrider Longview TEXAS
Once they get your phone number they constantly text and call you. The Longview location lied to me on the phone about the down payment. Jennifer made an appointment for me to come in, but couldn't bother to be there. She told me on the phone they would work with me on the down payment, but that was a lie. She told me they could get me in a car that day, but that was a lie too. Guess that's why she decided not to show up. I spent the last $10 on a cab to get there because I believed her line of crap. I ended up walking home 2.5 miles. Don't believe anything they tell you and don't waste your time with these people. The fat guy claimed they were different from big dealerships, but they aren't.
4 Updates & Rebuttals
She lied
#5Author of original report
Sun, March 26, 2017
Why did she say she would be there? And why did the fat guy tell me her office was next to his, when I asked him where she was?
FloridaNative
Palm Beach Gardens,Florida,
USA
Jennifer is an appointment setter
#5Consumer Comment
Sun, March 26, 2017
Do I know "Jennifer" - no. But what you describe is very common in the car business: third party appointment setters contact you to come in. They insinuate they are with the dealership and that you are 'approved' no matter what you say. Their entire job is to get you in to the dealership and have a sales rep work with you. They will tell you what you want to hear to get you to the dealer. All kinds of dealers use these appointment setters. The appointment setters are no where near the dealership - physically. Their promises mean nothing. Their job is done when you show up. By the way - they never actually go to the dealership.
By the way, it is your job as a consumer to recognize these type of marketing calls and to know what you can and can not afford. If you used your last $10 to get to a dealership, you were in no position to purchase anything. Did the appointment setter pull a fast one on you? Yes. But you allowed it. As consumers we have to do our own research before buying anything - especially something as expensive as a vehicle. This is not something you can blame on the dealers.
Quite a leap?
#5Author of original report
Thu, January 12, 2017
She knew my situation before, I went down there. Aren't you the one who is leaping, when you don't even know what all was said?
Robert
Irvine,California,
USA
That is quite a leap
#5Consumer Comment
Thu, January 12, 2017
It seems as if your idea of "Working with you" on your Downpayment is quite a bit different than their idea.
After all, if you spent your last $10 to get there, exactly how much were you planning to put down. Based on simple math..let's see if you spent your last $10...$10 minus $10 would be $0. Not much "working" room wouldn't you say?