Complaint Review: Jd marvel products

i placed an order the end of september for products from the catalogue and mailed off my cheque with the order. the cheque was cashed on October 2/03. I called this company on Dec2/03 and was told my order had been shipped. my order arrived dec6/03 and was not what i had ordered. also missing was product that i had paid for. i have called their customer service line at all times of the day and can get no answer

any help you can provide in this matter would be appreciated

Caroline
nanaimo, British Columbia
Canada