Complaint Review: Jd Reservations

  I won a trip from the radio station for a 5/day 4/night stay in florida which was good for a family of four and they also threw in a 3/day 2/night stay in another city, you could choose from 7 different places; when you call they are so nice and helpful but this is part of the scam; they take your deposit which is usually $300> and then they send you about 7 terms and conditions! You dont get the info from your package until you are ready to book it. I called to try and book my package 9 months later and when my trip was confirmed Ireceived a whole different list of terms and conditions which led me to not qualify! I called in, and the customer service rep was so tude!! So i asked for a manager, his name was luis he was nice and he made it clear there was no refunds and stated I had 30 days from when I booked the trip, but what I had informed him was if I had received those same terms and conditions I would have cancelled immediately! So he fed me a lie about extending my trip and adding all these other features and I have not received a email from him!! Can somebody please tell me how I can get my money back!!! And please dont book with them!!!