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  • Report:  #806126

Complaint Review: JD'S HIGHTECH AUTOSOUND

JD'S HIGHTECH AUTOSOUND JD-ORLANDO INSTALLED A USED REMOTE START & KEYLESS ALARM SYSTEM,AND REFUSED TO GIVE MY $$ BACK AFTER I HAD PROBLEMS W/MY HUMMER WITHIN 24HRS OF INSTALLATION!!! SOUTH HOUSTON, Texas

  • Reported By:
    Leon — Houston Texas United States of America
  • Submitted:
    Wed, December 07, 2011
  • Updated:
    Wed, December 07, 2011
  • JD'S HIGHTECH AUTOSOUND
    1201 SPENCER HWY
    SOUTH HOUSTON, Texas
    United States of America
  • Phone:
    7139102255
  • Category:

ON MONDAY,NOVEMBER 28,2011 I TOOK MY H2 HUMMER TO GET A REMOTE START KEYLESS SYSTEM ALARM INSTALLED,THEY CHARGED ME $368.00 THE NEXT DAY (TUESDAY)MY BATTERY WAS DEAD,I CALLED THEM AND THEY NOTIFIED ME TO BRING IT IN AND THEY NEEDED TO ADJUST THE SENSOR,I TOOK IT IN & THEY ADJUSTED IT,THE FOLLOWING MORNING(WEDNESDAY)MY BATTERY WAS DEAD AGAIN.

I CALLED THEM&THEY ASSURED ME THE ALARM WAS NOT THE PROBLEM,THAT I NEEDED A NEW BATTERY,I PURCHASED A NEW BATTERY(WED)&THE FOLLOWING DAY(THURS)MY BATTERY WAS DEAD,I TOOK IT IN FOR THE HEAD TECH FROM FUQUA TO WORK ON IT, ON FRIDAY MORNING MY BATTERY WAS DEAD.

I TOOK IT IN AND THEY STATED THAT THEY WERE GOING TO REMOVE/DISCONNECT AND FOR ME TO DRIVE MY HUMMER OVER THE WEEKEND TO SEE IF THE BATTERY WAS DYING STILL, AND TO RETURN ON MONDAY, I DROVE MY HUMMER ALL WEEKEND WITH NO PROBLEMS!I RETURNED TO HIGHTECH AUTOSOUND REQUESTING MY TOTAL REFUND AND REIMBURSEMENT FOR THE BATTERY I BOUGHT,OVER THE WEEKEND I TOOK THE ALARM BRAIN & ACCESSORIES THAT HIGHTECH AUTOSOUND HAD TAKEN OUT & I WAS TOLD THAT THE ALARM THAT THEY HAD INSTALLED WAS USED!

THE OWNER JD SAID THEY COULD NOT REFUND MY ENTIRE AMOUNT OR REIMBURSEMENT MY $ FOR THE BATTERY,THE SOUTH HOUSTON POLICE WAS CALLED AND STATED THAT IT WAS A CIVIL MATTER AND WE HAD TO FILE A COMPLAINT AND GO TO CLAIMS COURT.

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