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Jdbyrider - CNAC - R&M Auto Group ripoff Dover Ohio
We bought a car from jdbyrider in dover oh. We were only 3 days late on our pymt. Melissa from there called us and said if you don't have your pymt here by 9:00 am tommorow, we are comming after the car.
We said no problem we'll be there. Then she said ok and then we said bye and hung up the phone. Then not 10 minutes after we hung up there repo men pulled in our driveway and said we're here to repo up your car.
We told them that melissa said we could come up tommorow morning to make pymt. They said that melissa sent them to repo the car. So we called melissa back and she was very nasty & rude with us.
She said the car is coming back to us and no way shape or form are you getting it back. She would not let us pay our pymt. They never give us any papers nor did they have anything from the courts giving them permission to get the car. We had filed a chapter 13 and they had to get permission from the chapter 13 trustee to repo car which they didn't do. They were ordered to return the car but have'nt yet.
Melissa would not let us talk to the owner tony. She said no I'm not letting you talk to him he said if you want to talk to me come here. Wo we went to jdbyrider lot to clean out our car and were told that tony wasn't there or melissa wasn't there. Then melissa comes walking out very nasty and saying we could not take anything out until it was inventoried. But we had already had most of it loaded in our son's car. She was digging thru our son's car writing down stuff that was our son's. Then told me to sigh this paper. I refused to sign anything I told her.
So she had the guy who unlocked the car sign it. After he signed it they locked the car and would not let us get the rest of our stuff out. We still had our cell phone chargers & our handicap sign in the car. Then we seen tony in the store.
Michael
cambridge, Ohio
U.S.A.
1 Updates & Rebuttals
Melissa
Dover,Ohio,
U.S.A.
tried to rip us off and got caught
#2UPDATE Employee
Thu, August 18, 2005
I did speak to the customers regarding their three day late payment and it is our policy (that they agreed to) to not accept late payments. We do not charge late fees because we do not accept late payments. Especially the very first payment that is due, like in this situation. When i asked when the payment was coming in i was told it wasn't becasue they filed bankruptcy. At this point the vehicle was already out for repossession due to non payment and it was totally coincidental that the repo man was there at the same time i called the customer for their late payment. The repossession order was given the night before after 2 days of attempts to contact the customer with no response.
It is stated in this rip-off report that i needed permission from the court to repossess this vehicle and quite frankly that is not the case in this situation and actually these customers needed permission to purchase this vehicle from the chapter 13 trustee due to signing the paperwork with us on 5/19/05 and actually filed bankruptcy on 5/16/05 which is clearly a breech of our original contract. And in a chapter 13 bankruptcy, you must gain permission from the trustee to obtain any form of new credit.
I did receive notice from the attorney in this matter demanding that i return this vehicle to the customer but after i sent a copy of the original contract dated after their bankruptcy filing the attorney, understandably, agreed with us
Furthermore i never refused them to speak to the owner tony he really wasn't here, and the truth be known i had made several attempts to contact the customers because the owner wanted to have a meeting with them but never received any response. And if they saw him walk out of the building, why not approach him then????
Also taking inventory of a repossessed vehicle is common proceedures for our protection. I was not digging through anyones vehicle i wasn't even given the chance to take a complete inventory of all items in the vehicle and for some reason the attorney was called and yes i refused to speak to him/her, my business is not with the attorney and i'm not required in anyway to speak to him/her. I did have my co-worker sign the inventory report as witness to the facts. The vehicle was not locked until they got in the car and proceeded to leave and never once did we receive a phone call that they still had belongings in the vehicle and wanted them.